Barefoot isles

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Frequently Asked Questions

What material is used for WonderPebbles rugs or mats? 

Our rugs/mats are made of natural jute/linen burlap outside and geotextile antistress layer inside. 'Pebbles' are made of specially treated gypsum and covered with waterborne finish. 

 

Can it provoke allergies? 

No, natural jute/linen burlap,waterborne finish are considered to be hypoallergenic, but if you feel any early signs of allergy, please contact your doctor immediately. 

 

How much does a rug/mat weight? 

It depends on size and could vary a bit: 

47*47 cm / 18.50*18.50 in - 1.7 kg / 3.7 lb 

85*47 cm / 33.46*18.50 in – 3.3 kg / 7.3 lb 

 

What care do WonderPebbles rugs or mats need? 

Vacuuming the rug will help to keep it clean. Do not use machine wash and do not iron. Avoid spilling different liquids (especially intensely coloured like coffee or red wine) on your rug. But if it happened, remove stain with a wet sponge and mild detergent.  Rinse it under jet of cold running water during several seconds. Hang the rug up to dry. (Step-by-step instruction on demand). Use anti-slip rug underlay under the entire rug for increased safety.   

 

Do you ship to my country? 

We ship worldwide. So wherever you live, you can get an WonderPebbles rug/mat. A combined shipping of several items in the same package is cheaper than delivery of each item separately.

 

What’s the price of delivery? 

It depends on weight of your package, the point of destination and the delivery type. The shipping cost counts individually. Exact shipping cost and time are calculated at checkout. 

How long will it take for my package to arrive? 

It depends on the country of destination, usually it takes 2-3 weeks. Exact shipping cost and time are calculated at checkout. 

Can I return my purchase? How? 

Yes, you can return only unused items. The returned items must be sent back in their original packaging along with all the materials received with the items. The items must be unharmed, not worn or altered and must have all original security seals still attached. You need to contact us via email, send us your purchase and inform us the tracking number. Every case is dealt with individually.  

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