Terms & Conditions
All Terms and Conditions noted below are to be applied to the use of this website. By using this website, you acknowledge that you have read, understood, and agree with our terms and conditions. If you do not agree to be bound by these terms and conditions you may not use this website. We reserve the right to alter these terms and conditions at any time for any reason without additional acknowledgement of customers.
Terms of Sale
By placing an order, you are agreeing to purchase a product at the indicated price. To place an order, you must be over 18 years old. You are required to pay the full amount of the price for the goods that you order before your order can be processed. Once payment is received by us, we accept your order and send a confirmation email to the email address provided in your order form. Our acceptance of your order brings into existence a legally binding contract between us.
You can pay your order via PayPal or using your Visa/Mastercard card. All payments are made in USD. The final price is calculated according to the actual exchange rate of your bank on the date of the transaction. All payments made using PayPal and Visa/Mastercard are protected by PayPal. See security details on PayPal official website. Orders payed with Visa/Mastercard cards might require transaction verification. This might delay shipping time.
Shipping and Delivery Policy
We ship worldwide via International Airmail, EMS. The cost of shipping depends on the number of items you're purchasing, weight and volumetric weight of the items, shipment method and your destination point.All orders are usually shipped within 15-20 business days, this time is needed to process and manufacture your order. Time of delivery can vary depending on your destination point.Exact delivery cost and time are calculated at checkout.Although we do our best to deliver your items during the estimated timeframe, delivery dates are not guaranteed.Customs fees are not included in the price of delivery. Buyers pay the additional costs such as duties, taxes, and customs clearance fees according to local legislation.
Return and Refund Policy
Yes, you can return only unused thing. You need to contact us via email, send us your purchase and inform us the tracking number. Every case is solved individually.
Any return and refund must be claimed within 10 days from the date of receiving of item. Please note: shipping costs are not refunded.
The returned items must be sent back in their original packaging along with all the materials received with the items (bags, wrapping, catalogue, etc.) The items must be unharmed, not worn or altered and must have all original security seals still attached. If the item does not fit these requirements it will not be accepted and will be sent back to the customer at their own cost.
Payment cancellation and moneyback (-15% for administration fee) is possible only before goods are shipped.
If for any reason you did not receive your order or it arrived Significantly Not as Described (see SNAD in PayPal Buyer Protection), please email us and we'll provide you with further instructions on the return and refund process.
Intellectual property rights
All images, texts, trademarks and designs presented on wonderpebbles.com are copyrighted and protected by WonderPebbles. WonderPebbles reserves the right to take legal action if any unauthorized use of these materials.
Liability and compensation
WonderPebbles will not be held responsible for any harm, damage or death caused directly or indirectly by WonderPebbles products or materials.